Frequently Asked Questions

Everything you need to know about your sweet delivery.

How long will it take for my candy to arrive?

Standard shipping typically takes 3-5 business days. Once your order is processed, you will receive a tracking number via email to monitor your delivery status.

What is your return policy for food items?

Due to the perishable nature of our products, we cannot accept returns. However, if your order arrives damaged or incorrect, please contact us within 48 hours for a replacement or refund.

Are your candies suitable for people with allergies?

Many of our products are processed in facilities that handle nuts, soy, dairy, and gluten. Please check the specific ingredient list and allergen warnings on each product page before purchasing.

How do you prevent candy from melting during shipping?

During warmer months, we utilize insulated packaging and cold packs for heat-sensitive items to ensure your treats arrive in perfect condition.

Can I customize a candy box as a gift?

Yes! You can choose our 'Build Your Own Box' option to select individual candies, and you can add a personalized gift message at checkout.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure checkout experience.